This online training course presents the tools and resources necessary to address a crisis situation responsibly. A crisis is an intense emotional reaction to a situation that a person perceives to be seriously threatening or destructive to their well-being and stability. When people believe they are in a crisis and others do not share that perception, this may intensify feelings of isolation and deepen the crisis. It is important not to negate someone’s perception regardless of how you may perceive the same situation. Crisis intervention involves providing emergency support to those in need in order to help them re-establish their own coping strategies in a healthy and productive way. In many crisis situations, one may function as a conduit to professional help. Sometimes the support at the early stages of a crisis may prevent its escalation.
A crisis is an intense emotional reaction to a situation that a person perceives is seriously threatening or destructive to their well-being and stability. As someone who is actively listening to that person, it is important not to negate their own perception, regardless of how you may perceive the same situation.
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