Product and service knowledge

This course is designed to introduce you to a higher standard of expertise in your chosen field. The course will help you to understand your customer needs and build customers trust.

In this course you will learn:

1- Product and service knowledge
2- Keeping your knowledge up to date
3- Customer focused experience
4- Understanding your customers
5- How do you build trust?
6- Dealing with customer needs
7- Right first time
8- Initial contact with customer

This course is useful for:

1: Customer service executives
2: People who market services
3: Marketing professionals
4: People who wish to work in customer service and marketing industries

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To purchase more than 25 licenses please contact us for a quote.

Click the link below to email us and make sure to state your full name, contact details, company name and the number of required licenes

Contact us now at info@olivemedia.co

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Total Cost

Payment Details Product and service knowledge: You will be charged £20.00 after submitting this form.

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