This course is designed to introduce you to a higher standard of expertise in your chosen field. The course will help you to understand your customer needs and build customers trust.
In this course you will learn:
1- Product and service knowledge
2- Keeping your knowledge up to date
3- Customer focused experience
4- Understanding your customers
5- How do you build trust?
6- Dealing with customer needs
7- Right first time
8- Initial contact with customer
This course is useful for:
1: Customer service executives
2: People who market services
3: Marketing professionals
4: People who wish to work in customer service and marketing industries
Click the link below to email us and make sure to state your full name, contact details, company name and the number of required licenes
We will be in touch as soon as possible to discuss your requirements.