This course is designed to introduce you to a higher standard of expertise in your chosen field. The course explains how to monitor customer service levels. It also goes through various systems and resources that are useful for a customer service practitioner.
In this course you will learn:
1- Systems & resources
2- Monitoring customer service levels
This course is useful for:
1: Customer service practitioners in different industries
2: People who work in the hospitality sector
3: People who aspire to start their career in the hospitality field
Click the link below to email us and make sure to state your full name, contact details, company name and the number of required licenes
We will be in touch as soon as possible to discuss your requirements.